Privacy policy | Cleanis

Cleanis Inc., which does business as “CLEANIS” and its affiliates and subsidiaries (collectively “CLEANIS”) is committed to the protection of its customers’ privacy and the security of any personal information provided to CLEANIS.

This Website (“Website”) is owned and operated by CLEANIS (referred to herein as “Cleanis”, “we”, “us” or “our”). The purpose of our privacy policy (“Privacy Policy”) is to inform you about the types of personally identifiable information we gather about you when you visit our Website, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct the information. The phrases “personally identifiable information” or “personal information” mean any information by which you can be identified, such as your name, address, telephone number, etc. This Privacy Policy applies only to users accessing our Website from the United States. Please read our complete Privacy Policy. By using this Website, you agree with the terms of this Privacy Policy, which is part of, and governed by CLEANIS’ Terms of Use. Whenever you submit information via this Website, you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy. If you do not agree to the terms of our Privacy Policy or the Terms of Use, please do not use this Website.

Information Collection

As you navigate through this Website, certain information can be passively collected using various technologies, such as navigational data collection. We, or third parties authorized by us, may transparently collect information that is not personally-identifiable, such as what browser is being used (e.g., Internet Explorer), the operating system of the device you use to access the Website or the domain name from which you entered a site (e.g., google.com). This Website may use Internet Protocol (IP) addresses. An IP address is a number automatically assigned to your computer by your internet service provider. We, or third parties authorized by us, may collect IP addresses for the purposes of system administration and to audit the use of the Website. Each time you visit the Website and each time you request one of our pages, our server logs your IP address. Although we log your session with us, we will not normally link your IP address to anything that can enable us to identify you.

This Website may use “cookies.” A “cookie” is a small file stored by your Web browser to help a particular system recognize you and the pages you visit in a website. Cookies allow this Website to recognize you more quickly. We use cookies to help us measure the number of visits, average time spent, page views, and other statistics relating to the Website. The information we gather through the use of cookies is not sold to vendors, advertisers, direct mail concerns, email list services, etc. If you disable cookies, certain functions of the Website may not work properly or be available to you.

Cleanis reserves the right to use 3rd party vendor re-marketing that track cookies including, but not limited, to the Google Adwords tracking cookie. CLEANIS respects our visitors’ privacy and does not collect identifiable information through the use of a 3rd party remarketing system.

Third-party vendors may place cookies on web browsers to serve ads based on past visits to our website. These cookies are used to serve ads based on a user’s prior visit to cleanis.us. This allows us to market our services to previous website visitors.

You can opt out of interest-based advertising entirely through cookie settings: https://www.google.com/settings/u/0/ads

Third Party Websites

Our Website may contain links to other websites. We have no control over the privacy practices or the content of any of our business partners, advertisers, sponsors or other sites to which we provide links from our Website. CLEANIS does not endorse, approve or certify these other websites, and we do not guarantee the accuracy, completeness, efficacy, or timeliness of the information contained on these sites. This Privacy Policy applies to information collected by our Website, and you should check the applicable privacy policy of the website sponsor when linking to other websites.

Information You Submit

Some pages within this Website require that you provide personal information to contact us obtain product information from CLEANIS. This information may include, but is not limited to: user name, password, first name, last name, company name, title, phone number, fax number, email address, and products you are interested in receiving information about.

We may also collect personal information, including credit card information, to complete business transactions, deliver products and services, administer individual accounts, provide customer support, meet government regulatory requirements, provide Website security and internally analyze the collected data. CLEANIS will not use your personal information in a way that is incompatible with these stated purposes, unless we obtain your prior consent.

Security

CLEANIS will take reasonable steps to protect your personally identifiable information that you transmit to CLEANIS and this Website and to protect such information from loss, misuse and unauthorized access, disclosure, alteration or destruction. However, no Internet transmission is ever fully secure, and CLEANIS cannot guarantee that information transmitted via this Website will remain confidential at all times. When we collect other information from our users, it is stored in an area to which the general public does not have access. We maintain physical, electronic and procedural safeguards to ensure that personal information is stored and treated responsibly.

Sharing of Information

CLEANIS does not sell, rent, loan, share, or otherwise disclose any personally identifiable information, including your name, address or email address to any third parties. Only CLEANIS or authorized agents have access to personally identifiable information provided by visitors to our site. While you may use our Website without providing any personally identifiable information, you will not be able to receive informational emails from CLEANIS if you do not provide that information.

We use customer data for these primary purposes:

To help you quickly find products, services, or information;
To customize your shopping experience;
To improve our services to you or our products;
To help us create content most relevant to you;
To alert you to special offers, updated information, and other new products or services from CLEANIS.

CLEANIS may provide certain aggregate information we collect from visitors to this Website (e.g., statistics, sales, traffic patterns and services) to third parties who can assist CLEANIS in analyzing and understanding the information and help us to better provide online products and services. Should CLEANIS share this aggregate information with third parties, it will not include any personally identifiable information.

We do not sell or rent your personal information to third parties. From time to time, we may share your personal information with our affiliates, service providers, sales brokers, retail partners and other third party business partners (and their service providers) for the purposes described in this Privacy Statement, such as in the following circumstances:

to conduct research and/or analysis regarding products, consumers and other matters;
to allow us to better understand your interests, activities, demographics and profile;
to prevent such parties from sending promotional messages on our behalf to people who have asked us to not send such messages;
or
if you have opted-in to receive promotional communications from us, send a tailored promotional communications to you jointly offering a product or service.

We will require these parties to maintain the confidentiality of your personal information, and will not authorize them to use the personal information we provide for their direct marketing purposes (as defined the California “Shine the Light” Law, California Civil Code §§ 1798.83) unless we have explicitly given you the option to opt-in or opt-out of such disclosure.

CLEANIS is the sole owner of all information collected on this Website. CLEANIS will use reasonable means to ensure that personal information is reliable, accurate and complete for its intended use. In addition, as we develop our business we may sell our business or buy another business. In such transactions, customer information is generally one of the transferred business assets. In the event that CLEANIS or substantially all of its assets are acquired, personal information about our customers may be one of the transferred assets.

CLEANIS will disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with a legal process served on CLEANIS on the site; (b) protect and defend the rights or property of CLEANIS, or (c) act in urgent circumstances to protect the personal safety of users of the CLEANIS Website or the public.

Privacy of our email lists

CLEANIS maintains an email list to keep the public informed about new products, store sales and other such promotional news. Individuals must affirmatively request to join our mailing lists. We do not sell, rent, loan, trade or lease the addresses on our lists to anyone. In addition, we configure our list server software to refuse to divulge the email addresses of our list subscribers to anyone but CLEANIS personnel and our authorized agents.

Editing, Updating, Correcting and Deleting User Information

If you prefer not to receive information from us, or if you have questions regarding our Privacy Policy, the accuracy of your personal information or the use of the information collected, please let us know by sending an email to us at info@cleanis.com

Please be sure to include your email address, full name, and your question(s) and, if applicable, specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us, please contact us the same way. Please note that sometimes these requests may take some time to be effective, and if you delete certain information, you may not be able to continue to access certain portions of the Website without entering additional information.

Opting Out of Communications

If you no longer want to receive marketing-related emails from one of our brands on a going-forward basis, you may opt-out of receiving marketing-related emails by clicking the “unsubscribe” link at the bottom of any email newsletter you receive from that brand. If you no longer want to receive promotional text messages from one of our brands, please follow the cancellation instructions contained in the last text message sent by that brand. If you are having difficulty unsubscribing from our marketing communications using the above methods, please contact us directly using the methods listed below under Contacting Us.

Please allow ample time for us to process your request. However, please note that even if you opt-out from receiving marketing emails or text messages, we may still need to send you communications about your orders, customer service inquiries, promotions participation and other service-related matters. We also may keep information we have collected about you for record-keeping, research and other purposes. Also, please note that if you participated in a promotion that involved a third party, and, as part of that promotion, you agreed to receive future marketing communications directly from that party, you will need to contact that party to opt-out of such communications. This process may be outlined in that party’s privacy policy.

Security

CLEANIS has security measures in place to protect against the loss or misuse of your personal identifiable information. Although we will take reasonable steps to keep your information secure and private, there is always some risk in providing personally identifiable information over the Internet.

Children (under the age of 13)

CLEANIS takes children’s privacy seriously. We do not seek to collect personal information about children through our Website. If we become aware that a person submitting information to us through any part of our Website is a child, we delete the information as soon as we discover it and do not use it for any purpose, nor do we disclose it to third parties. Since we do not seek to collect any personal information about children, and we delete information collected inadvertently as soon as we discover that a child has submitted it, we typically retain no information about children that could be reviewed or deleted. If a parent requests review or deletion of information about their child before we have discovered and deleted the information, we will of course honor that request.

Your California Privacy Rights

The California Consumer Privacy Act of 2018 (“CCPA”) requires us to provide additional privacy-related information to residents of California, effective January 1, 2020.

Under the conditions set out under the CCPA, California residents have rights under Cal. Civ. Code §§ 1798.100, 1798.105, 1798.110, 1798.115 and 1798.125, including to:

Request access to copies of their personal information;
Request access to information about what categories of personal information we have collected from them, the categories of sources of such information, the purposes for which we collect their personal information, the categories of third parties with whom we have shared their personal information, and the categories of personal information that we have disclosed about them for a business purpose;
Request deletion of their personal information;
Be free from unlawful discrimination because they exercised any of their rights under the CCPA; and
Be notified of any financial incentives offered to them in exchange for any right we wish to have to collect, sell or delete their personal information.

Not all California residents may exercise all of the above rights in all circumstances. For example, the CCPA currently does not establish the above rights (with the exception of the right described in bullet (d) above) with respect to personal information reflecting a written or verbal communication or a transaction between a California resident and us where the California resident acts as an employee, owner, director, officer, or contractor of a company or other entity and the communication or transaction with us occurs solely within the context of us conducting due diligence regarding, or providing or receiving a product or service to or from such entity.

Californian residents may submit a request to exercise their rights under the CCPA by contacting us using the methods listed below under “Contacting Us.”

Your Nevada Rights

This Supplemental Privacy Notice for Nevada Residents adds to the information contained in our Privacy Policy (above), and applies only to Nevada residents (“You,” “your” or “consumer”).

Personal Information Collection and Purposes of Use

We collect certain personal information of Nevada consumers through our Internet websites or other online service. This information includes one or more of the following elements of personally identifiable information:

A first and last name.
A home or other physical address that includes the name of a street and the name of a city or town.
An electronic mail address.
A telephone number.
A Social Security Number.
An identifier that allows a specific person to be contacted either physically or online.
Any other information concerning a person collected from the person through the Internet website or online service of the operator, and maintained by the operator in combination with an identifier in a form that makes the information personally identifiable.

We collect this personal information for the following purposes:

to respond to your inquiries and to fulfill your requests;
to send you important information regarding our relationship with you or regarding this website, changes to our terms, conditions, and policies and/or other administrative information;
for audits, to verify that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements;
for fraud or crime prevention, and for technical security monitoring purposes;
to facilitate the development of new products and services;
to enhance, improve or modify our website or products and services;
for data analysis that will allow us to understand website usage trends;
to determine the effectiveness of our promotional campaigns, so that we can adapt our campaigns to the needs and interests of our users.
to better understand you, so that we can personalize our interactions with you and provide you with information and/or offers tailored to your interests.

Your Privacy Rights

Right to access and/or correct your personal information, or opt out of sale of personal information

If you would like to review, correct, or update your personal information, you or your authorized representative may submit your request via Web Form. We will respond to your verified request as soon as reasonably practicable, but no later than sixty (60) days after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.

We generally do not disclose or share personal information for profit. Under Nevada law, you have the right to direct us to not sell or license your personal information to third parties. To exercise this right, if applicable, you or your authorized representative may submit a request to privacy request form. We will respond to your verified request as soon as reasonably practicable, but no later than sixty (60) days after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.

Contact Us

You can contact us with questions about this Privacy Notice for Nevada Residents or to exercise your rights as described in this Notice by contacting us using the methods listed below under “Contacting Us.”

Your future Colorado and Virginia Rights

We will fully comply with (i) the Virginia Consumer Data Protection Act , when it comes in effect on January 1, 2023, with all relevant regulations, which will provide additional rights for Virginia consumers (See Changes to this Privacy Statement for more information) (2) the Colorado Privacy Act, when it comes in effect on July 1, 2023, with all relevant regulations, which will provide additional rights for Colorado consumers (See Changes to this Privacy Statement for more information)..

Cross-Border Transfers

Because we operate globally, your personal information may be stored and processed in any country where we have offices or in which we engage service providers. By using our Website, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than in your country.

Contacting Us

Please direct any inquiries related to this Privacy Policy or personal information we have collected about you by sending mail to Cleanis Inc., 2245 Keller Way Suite 350 Carrollton, Texas 75006, or by completing this online form. If you have any questions or comments about our company or our products or have other customer service needs, please click here for information on contacting our consumer service representatives.

Changes to Privacy Policy

CLEANIS reserves the right to change this Privacy Policy at any time by posting a new version thereof on this Website. Please check this page periodically for changes. When changes are made we will update the effective date of this Policy and they will become immediately effective when published in a revised Privacy Policy posted on this page unless otherwise noted. Your use of the Website following these changes indicates your consent to the practices described in the revised Privacy Policy.

Effective Date: March 9, 2022